1. Returns or Exchanges
Due to the inherent price fluctuations of the items we offer, Swiss Rares does not accept any returns or exchanges.
2. Right of Withdrawal
2.1 Any cancellation request is subject to Swiss Rares’ sole discretion. A general right of withdrawal is not provided.
2.2 To be considered, a cancellation must be submitted in writing within 7 days of receiving the order. Depending on the product(s), a cancellation fee of up to 20% of the total order value may apply.
3. Pre-Orders
3.1 Pre-orders cannot be cancelled or refunded for delays or any other reasons.
3.2 A cancellation will only be possible if our wholesaler confirms that the allocated items will not be delivered. In the absence of such confirmation, the buyer is not entitled to cancel the pre-order.
