FAQs

You can see all of our accepted payment methods once you head to checkout. We try to accept as many payment methods as possible.

We do not accept any returns or exchanges in general, and evaluate any such request on a case-by-case basis. In general, if you return the item in the same conditions as it was shipped in at your cost, we accept returns within 14 days of your purchase.

Once an order has been made, if it has been shipped you can't cancel it anymore. For cancellations, we reserve the right to partially refund you to recover the payment processor fees, as those are not refunded to us in any case by the payment processor.

We do not offer any warranty on our products.

Yes, we mainly ship to Switzerland and the EU. For other destinations, please contact us as not all products can be shipped outside of the EU due to agreements with our suppliers.

You can track your order from the link you received via email after you placed your order, or from your client area.